American Dental Implant Association
The Miami Implant Update
Bruce McKay – April 25, 2009
Smile Reminder
· Communicating information to patients
· E-mail and text messaging technologies
· Avoid using Mail to deliver
· Publish video testimonials from patients
· Cell phone:
o You can reach them at a critical time frame
o Helps with no shows
o Can fill a cancellation
· Birthday greetings
o Can make a big impact
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